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Elements and Performance Criteria

  1. Respond to incident
  2. Details of incident are received, analysed, confirmed and prioritised
  3. Hazards are identified, risks are assessed and control measures are implemented
  4. Immediate coordination requirements are identified and actioned in accordance with organisational and regulatory procedures
  5. Coordinate incident response activities
  6. Control and coordination of incident response activities are assumed, and relevant personnel and other authorities are informed of this action
  7. Assistance to be provided to clients and operators is arranged in accordance with rail safety worker duty of care responsibilities and organisational requirements
  8. Assistance is provided to relevant authorities in accordance with workplace policy and legislative requirements
  9. Information is collected and passed on to relevant personnel/stakeholders in accordance with workplace procedures
  10. Complete follow-up actions
  11. Details of incident are collected, recorded and managed in accordance with organisational procedures
  12. Contribution is made to debrief process and recommendations are prepared and submitted, as required
  13. Documentation relating to the implementation and coordination of incident responses is completed in accordance with organisational procedures

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation, regulations, codes of practice, workplace procedures and guidelines concerning incident response

applying relevant work health and safety (WHS)/occupational health and safety (OHS) legislation, regulations, codes of practice, workplace procedures and guidelines

collaborating with others

communicating clearly and effectively with others

identifying involvement of the following in an incident:

containers and goods coding

emergency information panels

implementing contingency plans

interpreting and following operational procedures and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

reporting and rectifying faults and malfunctions promptly in accordance with rail safety worker duty of care responsibilities, regulatory requirements and workplace procedures.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

emergency management plan

layout of area under control, and potential obstacles for responding parties

means to control an incident and to provide practical assistance where required

procedures for contacting emergency services personnel and other relevant stakeholders

relevant legislation, regulations, codes of practice, workplace procedures and guidelines concerning incident response

risks, hazards and related precautions to control risk

types of incidents that can occur and appropriate action to be taken in each case.